Privacy Policy

Last updated: March 2026

Information We Collect

When you book online, book a ride, or contact us, we collect information you provide directly: your name, email address, phone number, pickup and drop-off locations, flight details, and vehicle preferences. We do not collect information passively through tracking cookies beyond basic site analytics.

How We Use Your Information

We use your information to: provide and coordinate your chauffeur service, send booking confirmations and chauffeur details, respond to your inquiries, process payments, and improve our services. We do not sell, rent, or share your personal information with third parties for marketing purposes.

Payment Information

Payment processing is handled by secure third-party payment processors. We do not store credit card numbers on our servers. All payment transactions are encrypted using industry-standard TLS/SSL technology.

Data Retention

We retain booking records and contact information for the duration of our business relationship and as required by applicable law. You may request deletion of your personal information by contacting us at info@chauffeurservice.nyc.

Cookies and Analytics

Our website may use basic analytics to understand how visitors use the site (pages visited, time on site). We do not use third-party advertising cookies or retargeting pixels. You can disable cookies in your browser settings.

Third-Party Services

We may use third-party services for analytics, email communication, and payment processing. These services have their own privacy policies. We do not control their data practices but select providers with strong privacy standards.

Your Rights

You have the right to: access the personal information we hold about you, request correction of inaccurate information, request deletion of your information, and opt out of any marketing communications. To exercise any of these rights, contact us at info@chauffeurservice.nyc.

Contact

For privacy-related questions or requests, email info@chauffeurservice.nyc or call 347-321-9929.