Question 1

How do I set up a corporate account?

Accepted Answer

Contact us with your company's transportation needs — typical volume, key routes, vehicle preferences, and billing requirements. We assign a dedicated account manager and have your account active within 24–48 hours. Unlike app-based services that treat every ride as a one-off, our corporate accounts are built around your specific travel patterns.

Question 2

How does billing work for corporate accounts?

Accepted Answer

We provide consolidated monthly invoicing with trip-level detail — date, time, route, vehicle, passenger, and cost center for each ride. Reports are exportable for your expense management system. No more chasing individual receipts from rideshare apps or reimbursing employees.

Question 3

Can I set up recurring bookings?

Accepted Answer

Yes. Daily commutes, weekly airport runs, and standing meeting-day schedules can all be set up as recurring bookings. Your chauffeur, vehicle class, and timing are locked in. Changes to any single occurrence can be made without affecting the rest of the series.

Question 4

How do you handle roadshow and multi-day coordination?

Accepted Answer

We build a complete transportation manifest for the entire itinerary — multiple stops, multiple days, multiple vehicles if needed — managed as a single booking. Your account manager coordinates everything and provides a single point of contact throughout. This is the kind of coordination that rideshare and taxi services simply cannot offer.

Question 5

What vehicle options are available for corporate clients?

Accepted Answer

Our full fleet is available: Executive Sedans (BMW 5 Series), SUVs (Suburban, Escalade ESV), First-Class Sedans (Mercedes S-Class), and Executive Sprinters seating up to 14. Corporate accounts can specify default vehicle preferences per executive or per trip type.

Question 6

Can I request the same chauffeur for every trip?

Accepted Answer

Yes. Many corporate clients prefer consistency, so we assign a preferred chauffeur to recurring bookings whenever possible. Your chauffeur learns your executives' preferences, timing, and routes — a level of personalization you will never get from a rideshare driver pool.

Question 7

What is the cancellation policy for corporate bookings?

Accepted Answer

Free cancellation up to 24 hours before the scheduled pickup. Modifications to time, route, or vehicle are free anytime before dispatch. For same-day changes, your account manager handles adjustments directly — no call centers, no hold queues, no automated cancellation penalties.

Question 8

What is included in the price?

Accepted Answer

Every corporate booking is all-inclusive: vehicle, professional chauffeur, tolls, parking, wait time, WiFi, bottled water, and device charging. Gratuity is optional and can be added at checkout. There are no hidden fees, no surge pricing, and no per-mile surprises. The quoted rate is the invoiced rate.

Question 9

Do you offer priority availability for corporate accounts?

Accepted Answer

Yes. Corporate account holders receive priority access to vehicle inventory, including during high-demand periods like UN General Assembly week, year-end holidays, and fashion week. Same-day requests are accommodated whenever possible, with your account manager confirming availability directly.

Question 10

Can multiple people in my company book under one account?

Accepted Answer

Absolutely. We set up authorized bookers — executive assistants, travel managers, chiefs of staff — who can all book under the same corporate account with the same billing and reporting. Each booker can be given their own preferences and cost center codes.

Corporate car service and executive transportation in NYC

What corporate accounts include

Dedicated account management

Roadshow and multi-day coordination

Consolidated billing and reporting

Priority vehicle availability

Common corporate use cases

Daily executive commute

Investor roadshows

Client entertainment

Board meetings

New hire and relocation

Office-to-airport

Set up a corporate account

Frequently Asked Questions