Question 1

Which airports do you serve?

Accepted Answer

We provide chauffeur service to and from all four major NYC-area airports: JFK, LaGuardia, Newark Liberty, and Teterboro. Unlike rideshare apps that may have limited availability at smaller airports, we cover every terminal at every airport with the same level of service.

Question 2

How does flight tracking work?

Accepted Answer

We monitor your flight in real time from the moment it departs. If your arrival time shifts, your chauffeur's schedule adjusts automatically — no need to call, text, or rebook. Rideshare services require you to manually request a new ride if your flight is delayed, often at a higher surge price.

Question 3

How much wait time is included for airport pickups?

Accepted Answer

60 minutes of complimentary wait time for international arrivals and 30 minutes for domestic. The clock starts when your plane touches down, giving you time to deplane, clear customs, and collect luggage without worrying about charges ticking up.

Question 4

Is meet-and-greet service available inside the terminal?

Accepted Answer

Yes. A professional greeter meets you inside the arrivals hall with a name sign and escorts you directly to your vehicle. This is especially valuable after long international flights and is a level of service that taxis, Uber, and Lyft simply do not offer.

Question 5

How is pricing structured for airport transfers?

Accepted Answer

Every quote is a fixed, all-inclusive rate based on your airport, destination, and vehicle class. Tolls, parking fees, and wait time are all included. Gratuity is optional — no surprises on arrival. Unlike rideshare, there is no surge pricing during peak hours or bad weather.

Question 6

Are tolls included in the price?

Accepted Answer

Yes, all tolls are included in your quoted price. Whether your route takes you through the Midtown Tunnel, Whitestone Bridge, or across the Verrazzano, the price you are quoted is the price you pay. With rideshare, tolls are added to your fare after the trip.

Question 7

What vehicle options are available for airport transfers?

Accepted Answer

You choose your exact vehicle in advance — Executive Sedans (BMW 5 Series), SUVs (Suburban, Escalade ESV), First-Class Sedans (Mercedes S-Class), or Executive Sprinters for groups up to 14. Every vehicle includes WiFi, device charging, and bottled water. With rideshare, you have no control over what shows up.

Question 8

How far in advance should I book?

Accepted Answer

We recommend booking at least 24 hours in advance to guarantee your preferred vehicle class. However, we accommodate same-day requests when availability allows. Corporate account holders receive priority booking and can often confirm vehicles with just a few hours' notice.

Question 9

Do you provide car seats for children?

Accepted Answer

Yes — rear-facing infant seats, forward-facing toddler seats, and booster seats are available on request ($25 per seat). Just specify your child's age and weight when booking and the seat will be professionally installed before your chauffeur arrives. This is not a service rideshare drivers can reliably provide.

Question 10

Are pets allowed in the vehicle?

Accepted Answer

Absolutely. Pets are welcome in all vehicles at no additional fee. We prepare the vehicle in advance with a protective seat cover. Small and medium dogs ride in the cabin, while larger dogs are comfortably accommodated in SUVs and Sprinters. With rideshare, pet acceptance is at the driver's discretion — and frequently refused.

NYC airport chauffeur service — JFK, LaGuardia, Newark, and Teterboro

How airport transfers work

Arrivals — pickup from the airport

Departures — drop-off at the airport

Wait time and delays

Airports we serve

JFK Airport (JFK)

LaGuardia Airport (LGA)

Newark Airport (EWR)

Teterboro Airport (TEB)

Book your airport transfer

Frequently Asked Questions